SHIPPING AND RETURNS
Here at It’s Just Lingerie, we’re all about excellent customer service. That means not only offering our guests an extensive selection of the latest and hottest lingerie, but also ensuring that the items you choose make their way to you in a safe, speedy, and discreet manner.
CARRIERS
All orders are shipped via UPS or USPS. The carrier, estimated shipping time, and tracking number (if available) will be provided to you in a confirmation email after your order is processed.
PACKAGING
All of our products are shipped in discreet, nondescript packaging that does not reveal the nature of the parcel’s contents in any way, so whether you’re planning a surprise or just want to avoid prying eyes, you can rest assured that your secret will be safe with us!
SHIPPING RATES
In order to meet your delivery and scheduling needs, we offer an array of different shipping methods, including Next Day Air, 2 Day Expedited, or our popular free shipping option. At checkout, the shipping methods available for your location will be displayed, along with the applicable rate for each option.
SHIPPING TIME
Orders are usually processed within 48 hours of the completion of your transaction. Orders placed after 2 p.m. will be processed the next day.
When you are estimating the date of delivery, be sure to add up to two days’ processing time.
If you are taking advantage of one of our free shipping promotions, please be aware that this option may take up to 7-10 days to arrive, depending upon your location.
RETURNS
Customer satisfaction is our foremost goal here at eLingerieMall.com, and we will do everything we can to ensure that you are pleased with your order.
However, due to the intimate nature of some of the products we offer, state and federal health regulations restrict the type of returns we can accept. Hosiery, lingerie, and intimate apparel cannot be returned, so please choose carefully when you are selecting products from these categories.
Here at It’s Just Lingerie, we’re all about excellent customer service. That means not only offering our guests an extensive selection of the latest and hottest lingerie, but also ensuring that the items you choose make their way to you in a safe, speedy, and discreet manner.
CARRIERS
All orders are shipped via UPS or USPS. The carrier, estimated shipping time, and tracking number (if available) will be provided to you in a confirmation email after your order is processed.
PACKAGING
All of our products are shipped in discreet, nondescript packaging that does not reveal the nature of the parcel’s contents in any way, so whether you’re planning a surprise or just want to avoid prying eyes, you can rest assured that your secret will be safe with us!
SHIPPING RATES
In order to meet your delivery and scheduling needs, we offer an array of different shipping methods, including Next Day Air, 2 Day Expedited, or our popular free shipping option. At checkout, the shipping methods available for your location will be displayed, along with the applicable rate for each option.
SHIPPING TIME
Orders are usually processed within 48 hours of the completion of your transaction. Orders placed after 2 p.m. will be processed the next day.
When you are estimating the date of delivery, be sure to add up to two days’ processing time.
If you are taking advantage of one of our free shipping promotions, please be aware that this option may take up to 7-10 days to arrive, depending upon your location.
RETURNS
Customer satisfaction is our foremost goal here at eLingerieMall.com, and we will do everything we can to ensure that you are pleased with your order.
However, due to the intimate nature of some of the products we offer, state and federal health regulations restrict the type of returns we can accept. Hosiery, lingerie, and intimate apparel cannot be returned, so please choose carefully when you are selecting products from these categories.
Shop Categories
